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SMB Inside Sales Representative

posted Aug 8, 2011, 6:28 AM by Alex Rad   [ updated Oct 25, 2011, 1:55 AM ]

Czechoslovakian   Norwegian

27K (approx) + 15 OTV

SMB Inside Sales Representative

An Inside Business Sales Representative within the AOS organization is responsible to qualify and convert new sales received through inbound calls.  Must also possess skill and proficiency to place outbound calls to existing businesses in order to identify potential sales opportunities.  Activities include daily customer interface, lead qualification, influencing buying decisions, directing customers through order processes, owning or channeling customer escalations to appropriate resources, understanding and making solution based sales recommendations and identifying trends within their business.
The ideal candidate should posses a track record of sales success and proven ability to exceed all sales goals.  
Ability to maintain positive attitude and provide highest quality customer satisfaction is an absolute must for our sales professionals.
  • Candidate must have a minimum of 3 years sales experience with a minimum of 1 year in the Business to Business space
  • Candidate must have a minimum of 2 years sales experience in technology field
  • Candidate must have a strong history of quota achievement over career.
  • Candidate will have a 4-year College Degree or equivalent work experience.
  • Must have excellent speaking skills complemented by exceptional written and oral skills and strong organizational abilities.
  • Ability to articulate and understand the customer strategy and Apple solution strategy independently.
  1. Provide industry leading customer experience
  2. Responsible for handling calls from an inbound queue
  3. Drive and execute inbound calls into closed sales
  4. Make outbound calls on existing leads or strategic sales programs
  5. Demonstrated ability to manage through various customer situations
  6. Ability to identify customer trends and buying patterns
  7. Provide real time feedback in a dynamic sales environment, and be willing to improvise and enhance processes
  8. Independently drive customer needs or problems to resolution
  9. Exercise judgment in decisions to involve other Apple team members when appropriate
  10. Ability to identify customer trends and buying patterns
  11. Identify accounts for potential development within Account Management teams
The Benefits are: 

Health Insurance - cover 50% for first 6 months then 100% after 6 months
Life Assurance - 4 times annual salary
Pension - 7% contribution 
Opportunity to buy Apple Stocks at a discount
Discount on Apple products
Onsite Gym and Sports Facilities. 
20 mins from Cork City.
Sports & Social Club
Wellness Support
Subsided Cafeteria